“Mikuni Minato” is a historic town with charming townscape. Dispersed accommodation facility Auberge Homachi Mikuni Minato

Q How many days in advance can I make a reservation?

A We basically accept reservations 6 months in advance.
Depending on the reservation status, reception may be suspended on some dates. Please see the reservation page on this official website for available reservation dates.

Q When does the cancellation fee start?

A 7 to 2 days before: 20% The day before: 80% On the day: 100% No-show: 100%
* If you apply through a travel agency, the rules of the travel agency will apply.
*If there are specific regulations depending on the accommodation plan, the specific regulations will take precedence.

Q What time is check-in/check-out?

A Check-in is at 2:00pm and check-out is at 11:00am.

Q Can I use my room before 2pm or extend my stay?

A

It depends on the reservation situation, but we can provide it with a fee. For more information, please contact the hotel by phone.

Q How should I pay?

AYou can make a reservation by paying in advance or pay at the time of check-in.
For payment at check-in, payment via credit cards (VISA, MasterCard, AMEX, Diners Club, UnionPay, JCB, UC, DC, NICOS), transportation electronic money (Suica, PASMO, etc.), QR payment (PayPay) is possible.

QCan I send my luggage in advance?

A Yes, you may. We will keep it at the front desk until you check in.
Please take note of the following points when sending your package.

*Please enter the date of stay, guest name, and name of person making reservation.
*Please enter your full name in katakana or the alphabet.
*Please do not put perishables, fragile items or valuables in the bag.
*Please send the item with prepayment.

QCan I leave my luggage before check-in time?

A Yes, we will keep it at the front building.

QDo you have a concierge service?

AAt the front building, we can arrange activities, provide information on sightseeing, transportation, etc.
*Some items can be arranged from the hotel. Please feel free to contact us.

Q Is it okay if I check in late?

AIf you have booked a plan that includes dinner, please arrive by 8:00 p.m. If you do not have dinner included, please take your time.
Please contact us if you plan to arrive after 10pm.
(Main phone number: 0776-82-0070, front desk)

QIs there a curfew?

AThere is no curfew for each guest room building, but the front desk building is locked between midnight and 6am.
If you need anything, please call the front desk staff using the intercom.

QWhat kind of amenities and rental items are available?

A ■ Amenities ■
Toothbrush, shampoo, conditioner, body shampoo, face and hand soap, body towel, shower cap, razor, cotton swabs, Samue (work clothes), hairbrush, slippers, shoe shine cloth, Japanese tea, children's slippers and toothbrush set

■ Rental Items ■
Iron/ironing board, trouser press, hair iron, smartphone charger, power outlet for foreign products, conversion adapter, desk lamp, thermometer, nail clippers, cooling pillow

QIs there a safe in the room?

AWe have them available.

QCan I smoke in the room?

ASmoking is prohibited in both the guest room building and the front building.

QCan pets stay?

A: Sorry, no pets are allowed in the premise.

QCan I connect to the internet in the room?

A All rooms are equipped with wireless (Wi-Fi) internet lines, which can be accessed free of charge.
Free Wi-Fi connection service is also available in the front desk and restaurant buildings.
Please note that there is no wired internet connection (LAN cable rental).

QDo you have a humidifier?

AWe have humidifying air purifiers available in all rooms.

QIs there a refrigerator?

AIt is available in all guest rooms. Also, please feel free to enjoy the drinks in the refrigerator.

QDo you have a toilet seat (shower toilet)?

AAll rooms are equipped with a toilet seat (shower toilet).

QCan I have a massage in the room?

ANo, we do not offer massage service.

QCan you keep my luggage after check-out?

A We will keep your luggage at the front desk only on the day of check-out.

QCan I send my package by courier?

AAvailable at the front desk.

QDo you have vending machines?

A We don't have any, but the guest rooms are located throughout the town of Mikuni Minato, you can use the vending machines and convenience stores in town.

QDo you have room service?

A We are sorry, but we do not have any.

QCan I sleep with small children? Will there be additional charges?

A Preschool children can share a bed with their parents free of charge, and if they require meals, we will prepare meals for them for an additional fee. There is a special rate for elementary school children.
For more information, please see the reservation page on this official website. Children aged 12 and above must be booked as adults.

Q How much is breakfast for children?

AWe can prepare the same set menu as adults for 3,300 yen (tax included).

Q Will you provide towels and amenities for children sleeping together?

AIf you let us know when making your reservation, we will prepare them in your room.

QDo you have room wear (samue) available for children?

AWe will give it to you at the front desk when you check in.

QDo you have a baby bed? Is there a fee?

A We are sorry, but we do not have any.

QDo you rent strollers?

A We are sorry, but we do not have any.

Q Is there an electric kettle or microwave to make milk?

AAll rooms are equipped with an electric kettle and microwave.

QIs there a large public bath and sauna?

A We are sorry, but we do not have any.

QWhat kind of meals can I enjoy?

AWe serve French cuisine prepared by Chef Yoshino for both dinner and breakfast.

Q What time is dinner served?

A Business hours are from 5:30pm to 10:00pm, but you will be required to make a reservation for two shifts, either from 5:30pm or from 8:00pm, at the time of check-in.

Q What time is breakfast served?

ABusiness hours are from 7:00am to 10:00am, but you will be required to make a reservation for two shifts, either from 7:00am, or from 8:30am, at the time of check-in.

QAre there any dress codes when dining at restaurants?

APlease wear smart casual clothes.

Q Is the restaurant non-smoking?

AAll seats are non-smoking. A smoking booth is also available.

Q Is it possible to accommodate allergies?

A If you contact us at least 3 days in advance, we will do our best to accommodate your request. Vegetarian menus are also available.

QDo you have children's meals?

AFor dinner, we offer a set menu for small children at 4,840 yen (service charge and consumption tax included).
*Please make a reservation in advance.

QIs there a parking lot? Can I make a reservation?

AWe provide them free of charge for each guest room building, reception building, and restaurant building.

QDo you have a pick-up service?

A Upon request, we can provide transportation from JR Awara Onsen Station to the front desk, and from the front desk/restaurant to each guest room building.
※Please check this out for details.

QIs there a launderette?

A We are sorry, but we do not have any. Please use our laundry service.
Each room is equipped with a washing machine and dryer.

QDo you have staff who can speak foreign languages?

APlease rest assured that we use the multilingual translation tool "KOTOBAL". We also have staff who can speak multiple languages ​​including English.

Q What should I do if I forget something?

Please contact Hotel A. Main phone number: 0776-82-0070